金継ぎ修理サービス
私たちは、永続的な品質と「わびさび」を信じています。わびさびとは、不完全、不永続、不完全なものの美しさです。当社の製品はすべて、熟練した職人によって天然素材から手作りされており、その品質には自信を持っていますが、無常も自然の一部です。修理が必要な不具合が見つかった場合は、新しいものを購入するのではなく、当社の修理サービスをご利用ください。
正確な見積もりを提示できるよう、以下のリクエストフォームにご記入ください。
PRICING
Please note, these are base prices. A final price will be confirmed after your piece has been assessed by one of our restorers.
HOW IT WORKS
1. SUBMIT A REQUEST
Complete our repair request form and provide a few details about your piece, including photos of the damage.
2. ASSESSMENT & CONSULTATION
Our restorer will review your piece and contact you by email. Together, you will discuss the most suitable repair approach, based on the condition of your piece and the finish you would like.
3. QUOTE & PAYMENT
Once the repair approach has been agreed upon, we will send you a repair quote and invoice by email. Payment is required before the repair can begin.
4. SEND YOUR PIECE TO OUR STUDIO
Carefully pack and send your piece to our repair studio by post. Please see our packing instructions for guidance on how to safely pack your piece.
5. KINTSUGI REPAIR
Our restorers will carefully repair your piece using traditional Kintsugi techniques and natural materials.
6. RETURN & CARE
Once the repair is complete, we will safely return your piece to you, together with our kintsugi care instructions to help you look after your repaired piece for years to come.
EXAMPLES OF OUR WORK
外側は丸粉金仕上げ、内側は黒漆で、内側は日常使いを想定し、耐久性を高めるために選ばれました。
和紙を使って柄を補修し、構造を強化・安定させるために丁寧に巻き付けたものです。
まるで辛抱強く組み直されたパズルのように、その破片は金で縁取られ、新たな美しさを現している。
上面は金色に輝き、下面は深紅の漆を湛える。どちらか一つを選ぶことができなかった持ち主は、両方を受け入れた。
欠損した先端部分は、刻苧漆を用いて、元の形状が復元されるように精密に造形され、器全体との継ぎ目のない一体感が保たれています。
金で修復されたティーポットの蓋。光を美しく捉えて反射する輝く白い表面が、金色の線の温かみを引き立てています。
ごく小さな作品で、幅はわずか数センチ。繊細さと忍耐力をもって修復されました。
彫刻作品にあしらわれた、銀色の花のようなモチーフ。釉薬の柔らかな灰色と青みがかったトーンに呼応し、調和するよう選ばれたものです。
熱いお湯に頻繁にさらされる製品の耐久性を高めるため、銀製の丸髷で仕上げた急須の蓋。
作品のダークでテクスチャーのある奥行きと、ゴールドのクリアで輝く滑らかさとの間に、大胆な相互作用が生まれます。
欠損した先端部分は、刻苧漆で元の形を忠実に再現し、作品との滑らかな一体感を保つように修復。
REPAIR TIMELINE
Kintsugi is a delicate process that cannot be rushed. Each stage requires a long curing time before the next can begin, making patience an essential part of the repair process.
Currently, our repairs are taking 6-8 months to complete, due to a high volume of requests. This waiting time is expected to decrease as demand returns to normal.
Frequently Asked Questions
Every kintsugi journey is unique. Repair possibilities depend on a piece's condition, material, and the type of damage it has sustained. After assessing your piece, our restorers will determine the most suitable repair method. Kintsugi is most commonly associated with ceramics and porcelain, but other materials can also be considered, including wood, stone, concrete, and natural materials such as ivory or bone.
We can repair a wide range of pieces, including tableware, vases, sculptures, and works of art.
Please complete our Repair Request Form, where you can provide all the important information about your piece, including photos and details about the damage.
Once we receive your request, one of our restorers will review the photos and details of your piece and contact you by email with further information about the repair, including the estimated cost and process.
Please note that accurate measurements and clear photos are important for a precise estimate. If additional breaks, chips, or cracks are found during the in-person assessment, additional repair fees may apply.
Kintsugi is a delicate process that cannot be rushed. Each stage requires sufficient curing time for the urushi before the next stage can begin, making patience an essential part of the repair process.
Repairs currently take approximately 6 to 8 months, due to both the time required for the process and the high volume of repair requests we are currently receiving. Waiting times are expected to decrease as demand returns to a standardized level.
You are welcome to bring your piece to one of our locations in Japan or the US. After receiving your piece, our team will assess it and contact you by email with details about the estimated repair cost and timeline.
- In Japan: Our Kyoto shop accepts repair drop-offs during opening hours.
- In the US: Our kintsugi restorers accept repair drop-offs in Long Beach and the San Francisco area.
The food safe options are urushi, 24K gold, and fine silver finishes. Please indicate this choice during your repair consultation.
After assessing your piece, our restorers will send you an estimate by email, along with details of the proposed repair.
Once you have reviewed and accepted the repair quote and its terms, we will send you a separate email with a secure payment link. Once payment has been completed and we have received your piece, we will begin the repair process.
Depending on your country’s import regulations, customs duties and/or import fees may apply when your restored piece is returned to you.
These charges are determined by your local customs authorities and are not included in our restoration fees. Any applicable customs duties or import fees will be the responsibility of the recipient.
Kintsugi-repaired pieces require careful handling to ensure that the repair remains beautiful and durable over time.
Please read our Care Instruction guide for detailed information on how to handle, clean, store, and use your repaired piece.