Careers
Join a team that is dedicated to the preservation and advancement of traditional craft culture in Japan.
Kintsugi Teacher + Operations
Are you detail-oriented, dependable, and excited to create meaningful experiences for others?
POJ Studio in Kyoto is looking for a bilingual (Japanese and English) team player to support our kintsugi programs and community.
This role blends creativity, craft, and hospitality. You’ll assist with kintsugi classes, retreats, and apprentice programs, while also handling the behind-the-scenes details that keep everything running smoothly. Kintsugi training will be provided, but if you already enjoy crafts or hospitality, that’s a great bonus.
If you love hands-on work, enjoy supporting people, and take pride in making things flow seamlessly, we’d love to hear from you!
Requirements
- Hands-on work: Support kintsugi classes and retreats, assist with repairs, and prepare tools and materials.
- Participant support: Welcome guests, help with check-in/out, and ensure they’re comfortable during their stay.
- Smooth logistics: Communicate with suppliers, manage workshop materials, pack, and ship items.
- Space care: Oversee apartments, laundry, and cleaners so our spaces are always ready.
- Community connection: Help with emails and correspondence (including weekends) to keep participants supported.
SUCCESSFUL CANDIDATES WILL BE
- Bilingual: Fluent in Japanese and English (spoken and written).
- Organized & detail-oriented: Keep track of many moving parts without losing focus.
- Flexible & reliable: Comfortable with weekend work and shifting priorities.
- Hands-on & practical: Enjoys working with materials and solving problems.
- Positive team player: Cooperative, proactive, and dependable.
- Hospitality mindset: Care about people’s comfort and the little details that make an experience special.
NICE TO HAVE
Craft experience: Ideally, you have experience with kintsugi repairs or other crafts
Interested in Applying? To apply for this position, send your resumé and a brief cover note to tina@pojstudio.com
Retail associate
POJ Studio is hiring retail staff in LA! Aiming to be the premier destination for quality Japanese crafts and home decor, superior service, and an elevated retail experience, we are looking for a professional, highly motivated, retail associate who will act as a brand ambassador and reflect the company values, fostering and building a community here in LA.
Requirements
- Available for part-time work, 3-5 days a week to start
- Be fluent in English
- Have a desire to work in a startup environment
- Be interested in Japanese traditional crafts or design
- Have experience working in a retail environment
- Possess excellent communication and interpersonal skills
- Be exceptional at organization and strategic planning
- Be a self-starter with strong problem-solving skills
- Be a team player with a positive attitude and strong work ethic
- Make sound judgment calls in the best interest of the customer, business, and team
DUTIES AND RESPONSIBILITIES INCLUDE
Visual Merchandising & Marketing
- Visual merchandising and development of promotional materials and in-store displays
- Taking photos and preparing social media post drafts
- Planning and executing store events and workshops in collaboration with the team
- Proposing business strategies to attract new customers, expand traffic, and enhance profitability
- Maintaining knowledge of market and trends, sharing insights with the team
Customer Service & Operations
- Gaining expertise in traditional Japanese crafts to consult with VIP customers
- Sharing key learnings and opportunities with the team
- Managing store inventory and budgets, updating financial records
- Inventory management and tracking
- Customer data tracking to support growth and engagement strategies
- Preparing reports on buying trends, customer demographics, and questions
- Handling customer service-related emails and custom orders
- Ensuring top-tier customer service, aligning with the company’s core values
- Building lasting relationships through personalized service
- Assisting with retail workshops as necessary
NICE TO HAVE
- Previous retail or customer service experience
- Interest or experience in Japanese craft or design
Ready to apply? To apply for this position, send your resumé and a brief cover note to tomoka@pojstudio.com.
About POJ Studio
POJ (Pieces of Japan) Studio is an online platform built to bridge the gap between Japanese artisans and those consumers with a yearning for the hand-crafted homewares they produce. POJ Studio collaborates closely with craftspeople throughout Japan, creating an online collection of beautifully-designed lifestyle goods, offered alongside the stories of their creators.
POJ Studio fosters a socially-responsible attitude towards the way we live by providing modern lifestyle products that last, are repairable and are created from sustainable materials in a way that encourages the revival of dying Japanese craft traditions. We do this by building an ecosystem that offers the craftspeople with whom we work a point of sale for their goods, whilst celebrating stories of their heritage and sustainability in the form of videos, interviews and photo essays that help to highlight the true dedication and skill of each artisan. This not only offers the consumer a deeper connection to POJ Studio products, but also an explanation into the quality and history that goes into creating each item that they carefully curate and produce.